Provisional orders
Orders submitted through the B2B portal are provisional until Rockcity confirms product availability, production requirements, pricing and fulfilment details.
Terms
Terms of sale overview
A practical summary for B2B ordering. Final commercial terms should be confirmed with Rockcity for each account and order.
Contact supportNeed help with a business order?
Email [email protected] for all UK and international trade enquiries.
Invoicing and payment
Approved business customers may be able to use invoice and bank transfer workflows. Account terms depend on customer verification and order approval.
Factory-direct production
Factory-direct or made-to-order products may require production scheduling. Lead times should be confirmed before the order is treated as final.